Hi, I am having this same issue with a used 2001 JD GT235 (no original manuals). I have no previous experience with riding mowers. My mower deck was finally at a good height last season (I learned then about effect of tire pressure, etc). However, the secondary deck belt snapped at the beginning of my first mow this season. With assistance from old posts on this forum (thanks everybody), I replaced the deck belt. It was my first time removing the deck, and wow, it was really hard the first time with stuck j-bolts, etc.
So, now the deck is back on, belts working OK, but when deck is lowered out of transport position, it scalps the ground. The cut height adjustment knob seems ineffectual (and spuns completely around several times, in both directions, doesn't ever 'stop' but I think it has been like that?). I didn't understand how to "lock deck in forward position", as the current directions for removing deck said to do: my old JD doesn't have a lift lever (it's just a foot pedal, with locked up position and a down position), so I did all the taking mower deck off & putting back on with the deck locked in up / transport position. I didn't change the lift links (at least not intentionally). I didn't adjust the lift assist spring (it lifts fine, as far as I can tell). I haven't done any leveling of the deck yet, because the entire deck is far too low.
Did I do something wrong? Can anyone give me advice on how to check the connection of the cut height adjustment knob? Or what I need to do next? Mowing with the deck locked up in transport position (which I have done intentionally on occasion in high grass based on previous owner's directions to me) gives me a crappy cut, so I'd really like to be able to lower deck again and choose a cut height.