According to Deere, pick up, delivery and service calls are not covered under warranty. That being said, at least at the dealer I work for, we often cover all that to please our customers. Also, and I may be giving away a secret here, there is a way the dealer can cover SOME of the cost of out of warranty repairs for the customer. NEVER hurts to ask! Deere will cover most anything under warranty if the dealer words the claim correctly and doesn't over charge on the labor. I work it like this.. Look at machine, advise customer, repair machine and file warranty. IF for some weird reason Deere will not pay, then the customer has alreadt been advised that they are responsible for the repair. Upon payment, either by Deere or customer, they get the machine back. Warranty claims are either denied or approved quickly, within 2 working days at most. As I said, Deere is the best at paying out warranty claims. I've worked for em all.
