I would agree with Dave, and since it is relatively new, check the number. Just a WAG (WildAssGuess) but there is an outer gear diameter variance on many of the 10 tooth CW starters for Ford Tractors, albeit, not the correct one but will still bolt up and work, for a bit.. For some the diameter is 1.264" while others are 1.575". The correct one is the smaller gear, which would allow it to fully engage the ring. IF the wrong starter, i.e. 1.575" gear was used it would only engage with the end of the gear teeth. It is also possible that there are unneeded shims used when mounting the starter which would have somewhat the same effect. And sorry to say, but yes should replace the ring gear. Just my 2¢.
MikeC