[Ariens93GT20]

I will put it this way would you deal on a trade not knowing what you were getting? Now they know ask for more. They likely already have a buyer in mind.

 

[Ariens93GT20]

You guys know you could always do the work yourself and the problem of poor dealer service would be a thing of the past. No more of who did what or what didn't happen. It's like this kind of stuff has happened for years and likely will continue for years no amount of complaining will likely change it. You signed the service agreement. Which in some states means it's theirs till you pick it up and pay for said service. If the agreement states otherwise then you have a right to complain.
But really I am on your side this stuff shouldn't happen.

 

[Ariens93GT20]

We can't do warranty work ourselves with all the recalls.

Then I guess the answer would be to quite buying new and be happy with what you have when the warranty wears out.

 

[Ariens93GT20]

A while back someone posted a pic of their "new JD" machine that had apparently been repainted and sold as new. Why are these dealers committing business suicide?

Why does the public do the same? Simple pretty sells better. Even if it's junk.

 

[Ariens93GT20]

FWIW:

Michigan car owner sued after Jeep kills mechanic during oil change

Michigan car owner sued after Jeep kills mechanic during oil change

A Michigan man who left his car at a dealership for an oil change and tire rotation is being sued after his vehicle killed a mechanic.

www.foxnews.com

"Femminineo told McClatchy News that the car owner is responsible for Hawkins' death in the same way that someone who lent another person their vehicle would be liable for any injuries caused by the driver. He said a person who lends their car is liable for negligent acts because they gave the other person permission to use their vehicle."

"they gave the other person permission to use their vehicle"

This very thing may be why Missouri changed that this last summer. This change was so it transferred to the driver. To many where driving on the insurance of the owner of the loaner car and had no insurance of their own.
You want to drive in Missouri you better have insurance.
I would really like to see liability attached to the driver's license. No insurance, no licence.

 

[Ariens93GT20]

I've a feeling we're not in Kansas any more ...

Until 2002 I had been doing snow removal at dealerships, truck outlets, and small car dealerships where I worked in various positions from parts driver to sales and service manager. Using a customer's vehicle for anything other then to test it for the problem for which it was brought into service, would have been a big no-no at most places.

The problem is no matter how much you moan about it, the people involved are not going to see the harm and wrong in it, will just think you are wrong for complaining about nothing, and are a crazy old coot. Though they might pretend to give it lip service, they will just be mocking you behind your back. Though it might get you 15 minutes of fame on Tic-Tok.

On the bright side, did you see the news story where a truck owner took his vehicle in for service at a car dealership. The "mechanic" working on it, did not really know how to drive a standard transmission. While in the bay, the truck jumped forward with the "mechanic" behind the wheel and crushed to death another mechanic walking between the truck and toolboxes. The survivor's spouse/wife ending up suing the truck owner.

At least they did not kill or injure anyone with your property, including themselves, because otherwise you might be on the receiving end of a $1,000,000+ lawsuit yourself. So, there is always that!

I have been corrected on this issue. The operating for testing. Once the repair ticket is complete and the customer called. Operation can lead to dismissal at JD.
Just maybe they were cleaning the drive so the tractor could be picked up.

 

[Ariens93GT20]

If he complained to much it maybe best not to try buying new there. Most dealerships are conglomerates. So it may not even be best 40 miles down the road.
Best might be to joke about it. So they know they got caught and forget it.