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OWL82k
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Old one is much better, Maybe I'll just have dealer look up my parts instead of me doing it, ordering online and then getting a call when part arrives at dealer. Maybe the improvement is keeping my frendly parts guy employed and raising the parts cost to cover that. What I think they already raised the cost of parts, I'm feeling lost figuring out how this newer is better? Lets keep the old one. It works, is fast and I like it better!
The old parts web portal is now gone. The new one works better than it did and is acceptable. Only gripe I have now is it never shows price, which I asume is a dealer thing? To get price idea now I google the part number. It will usually come up on one of the dealers that sell online web pages. Of course I can also call my dealers parts guys to get a price like it says to do. They just aren't there 24/7/365 when I'm parts shopping. It would be interesting to know why it's this way, and I hope online prices will be available. Some one posted they get a discount if they order parts from their dealer online and pick it up when it comes in
That would be a nice feature. Must be a dealer thing.

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The new portal does have pricing for parts on it. If you are using Microsoft Edge though you can't see them!!! Try using Chrome or Firefox to look them up. Here is how it looks in Chrome for me and Edge:
 

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The new portal does have pricing for parts on it. If you are using Microsoft Edge though you can't see them!!! Try using Chrome or Firefox to look them up. Here is how it looks in Chrome for me and Edge:

Thanks, maybe I'll change to Chrome, I have resisted the change and used the old parts Catalog as long as possible. It took longer than 10-31-2018 for it to go away, but go away it did :tango_face_surprise
 

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This illustrates why I'm NOT a fan of the 'new' parts site!

As you can see, I'm signed into the site and have designated my (favorite) dealer.
The price, while important, is NOT as important knowing if my dealer has the item in stock!
There is another JD dealer, about equidistant away, that MAY have the part, if my favorite dealer doesn't. :mad: And, it's not just this part, it's ALL the parts that I look up!
 

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It turns out that they DO have the part in stock, and the price is reasonable (for JD) and they will hold one for me until Thursday.
However, in this internet age, we should NOT have to pick up the phone and call someone... :mad:

Now, because their chain doesn't have master links in it I have to figure out; a) how to get that drive gear off of the driveshaft and, b) do I need MOAR parts...
 

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My local dealer always suggest if you see "NLA" on-line to call and see if it is a part that they have in "old new stock" that wasn't entered into new system.
 

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Yesterday, I looked up a steering gear on the "national JD Parts site", found the number and was a little surprised to see a note, something about this site would be discontinued in 2020. I got the impression that the way to order was to go to your dealer's site. At my dealer's site, there didn't seem to be a way to see diagrams or otherwise look up part numbers. Rather just provide a part number to order.

Is the national JD parts site going away in 2020 or am I just grossly misunderstanding....?
 

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There is a whole new site:

vs the old parts advisor page. So far I like the new page. It’s much faster than the old one. So far my only gripe is when looking up an NLA part number it doesn’t go directly to the model.... it goes to the cart page and gives you the new number which you can then look up where used.
 
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