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Discussion Starter · #1 ·
I read many posts here about performing service yourself while your CUT is still under warranty.

I'll be honest, when I read these posts I wonder why one would service themselves vs the dealer, many of our tractors are as much and more than an automobile/truck in cost.

My concern, and yes I can fix just about anything, if I screw up by doing it myself it could cost me hundreds or thousands.

Is it because the dealer is not close? Cost to transport?

Sorry this has been a burning question for some time, I know my local dealer through Deere has service specials, we do not take advantage of these as I drop stuff off as it hits the hours so I don't pay attention to their service deals which includes picking up the tractor.

An example and additional reason for asking is I recently took an excavator in for service, they didn't put a piece back together right and it let go yesterday on a site which would have cost me $649.00 in parts alone had I made the mistake.

Also I have never asked Deere but if we service ourselves, does it open a door on warranty for them to say, it's no longer covered?
 

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Some of us have the time to do it ourselves, Andy.

Not sure on new JD equipment, but doing your own maintenance on one particular brand I am familiar with, they will not cover repair costs associated to a mistake made while doing a service yourself. (forgetting to fill a engine with oil after an oil change, for example)
 

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Only Green For Me!
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If it was not alright to do the service yourself, that would be very cleary stated as a warranty issue. It is not. If fact, JD shows you how to perform your normal services, like oil, hydraulic fluid and air cleaner changes right in the owners manual.

The only issue one needs to keep in mind, is that they must keep any receipts for service items if they do the work themselves. Just be able to prove that you did that oil/filter change. I am very picky about writing down when I perform service and what I did.

I do my own service work because it is lower cost, I know it is done right and I enjoy taking care of the vehicles, tractors and mechanical items I own. I service the fluids in my 2008 Corvette and GM does not have a problem with it. I have never been questioned by GM about my service work.

Some people do feel that letting a dealer do a simple service on a JD tractor is just throwing money away. If I have a true warranty issue, I will call the dealer. Other than that, I will take care of any service or issues myself.
 

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Central Kentucky
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This is but one viewpoint from one person.

In my past life, I had overall responsibility for service to 50 + pickups and sedans and I could tell you stories! My opinion is “Mr. Goodwrench” is the guy behind the window taking information and assigning work to others. Bubba, now he is the one who actually performs the work. Bubba probably has 10 minutes of training before he is told to “go change that oil”. Dip sticks left on top of the engine, oil drain plugs that fell off shortly after getting the truck back, so much oil spilled on the engine it smoked as if it was on fire. Wheels loose because the lugs were not tightened correctly, etc. etc. And these were dealer facilities.

I had a Cummins diesel engine in my motorcoach that suddenly developed major failure while under warrantee. The dealer rebuilt the engine and pronounced it “finished, come and get it” . We drove the coach about ½ mile to a restaurant and when we came out about an hour later we saw engine coolant and oil running across the parking lot. Seems Bubba while installing the oil cooler in the side of the engine, broke it and never told anyone. After several more days the caller said “finished, come and get it” I got home with the coach and the next day I crawled under and looked up. There was a bolt resting on a wire bundle just sitting there. Big bolt. An engine to transmission bolt. I reached up and found two bolts loose enough I could screw them out using my fingers. Back to Cummins and another several day wait. “finished, come and get it”, This time when I started the engine warning lights on the dash lit up like a Christmas tree. Seems Bubba “forgot to reinstall the belts”. This was a large dealer service center in a major city, spotless floors, spotless “technicians” spotless waiting room.

I know, I know I’m skeptical of others doing my work. But when I perform the work, I take pride in what I am doing. I feel good, and I know it is done correctly.
 

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Diesel Power
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I work the same hours that the dealership is open, so I would have to blow two Saturdays in a row to take the tractor in and pick it up, plus be without it for a week.

I enjoy doing my own service, it isn't that difficult, and saves some money. If I had as many different tractors as you do, I wouldn't be as confident of doing it right with the differences between the models.
 

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Some people do feel that letting a dealer do a simple service on a JD tractor is just throwing money away. If I have a true warranty issue, I will call the dealer. Other than that, I will take care of any service or issues myself.
:ditto: Exactly how I feel.
I've always done my own work. Not that there aren't reputable dealers with conscientious techs,it's just they are few and far between. Money,and getting the job done as fast as possible is number one and quality of job is,well hopefully in there somewhere.
I just "feel" better working on my own equipment. You know first hand what was done (or forgotten:fing20:) and you get to know your machine inside and out. Way too many horror stories of techs not knowing what they are doing. I will always trust my abilities first.

Greg
 

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I personally don't trust to many dealers. Also two JD dealers have gone under here in the last three years and the closest one is an hour away. Also most PM is pretty simple and you save a good chunk of change. As much as I don't like working on my cars any longer my toys I find time for. I just changed a tranny cooling fan on my 2305, it took some time but the next time I know I could do it in less then an hour so I learned something from the this great site and hoped I helped someone else with my posted experience.
If nothing else you know it's done right with quality parts if you do it yourself.
 

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I, too, enjoy getting to know my machines. But I have concerns about potential warranty problems if I screw up something, too. I just keep meticulous records of everything I do and use genuine JD parts... So far, so good.
 

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By the time I can load it up and take it to the dealer and drive home I can have it done. My closest dealer is 32 miles from me. I keep a supply of JD filters and fluids on hand at home. slkpk
 

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Years ago I was trained as a vehicle mechanic and I have all the tools needed to do the work. I have seen some really shoddy work done by others and I for one do not like someone else doing service work on my cars, truck, 5th wheel travel trailer and my tractor. I have seen others that left oil stains on leather upholstery, carpets and any where else that oil can be left and not at least wiped off or scrubbed off.

So I spent in 1975 dollars over $11,000 for tools and I intend to use those tools. I can and do all of my routine maintenance and I take the receipt that list the parts and I write on these receipts the vehicle-tractor that I bought for the date and mileage and or hours from the meter and then tack the receipt on to a purloin in my garage.

30 years ago I went into a different field of mechanical work and my employer provided the tools of my trade and I took my tool box home. I also about 10 years ago completely quit working on other folks vehicles as it took time away from my family

So in summary I do all of the normal maintenance and some of the warranty work on my stuff as I have the skill and it the dealer is willing I save them time and I actually know that the work is done to my specifications.
 

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Discussion Starter · #11 ·
Thanks guys. Just a couple of things haven't be done right or put back together right during service recently and I was thinking yesterday I may as well do it myself, takes no time, saves me stopping etc. I was wondering if it would effect the warranty as I know Deere logs the hours on the machines when they are brought in for service, not that it would happen but how could I prove service was done at 200 hours as required and not 300 that may have caused something to go wrong.

Could be that I worry to much
 

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Thanks guys. Just a couple of things haven't be done right or put back together right during service recently and I was thinking yesterday I may as well do it myself, takes no time, saves me stopping etc. I was wondering if it would effect the warranty as I know Deere logs the hours on the machines when they are brought in for service, not that it would happen but how could I prove service was done at 200 hours as required and not 300 that may have caused something to go wrong.

Could be that I worry to much
This is where having a good working relationship with the dealer is important to me. They know when I trade a tractor in it's been overly maintained with JD parts fluids and filters. I also log everything into the maintenance log in the manual and if I need more room I staple a page to it. I've never had a warranty related issue that they never took are of unlike MTD/CC. slkpk
 

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Only Green For Me!
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Thanks guys. Just a couple of things haven't be done right or put back together right during service recently and I was thinking yesterday I may as well do it myself, takes no time, saves me stopping etc. I was wondering if it would effect the warranty as I know Deere logs the hours on the machines when they are brought in for service, not that it would happen but how could I prove service was done at 200 hours as required and not 300 that may have caused something to go wrong.

Could be that I worry to much
Take a picture of the hour meter with a digital camera that has a date/time stamp on it. Keep that with your receipts/records. That seems a bit extreme to me, but it does answer your question. :fing32:
 

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I do all the service that is stated to do in the owners manual and for anything else the dealer is used. What I question is when I read about adding extras to the tractor like skid plates from some other company or using other branded oils or filters. I would not want to be on the side of a debate about warranty with modifications on my machine or fluids that are not recommended by the manufacturer.
 

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On my 2210 I chose to have the dealer do the 50 hr service (break in) and go over everything. The dealer and I have a long relationship and I'm confident of the work they perform. After that service, I've elected to do all the maintenance myself and will do so until there is a problem or I get a new machine. If you think of the hours between servicing, it really isn't much time on your part. Of course, for Andy, he'd probably have to hire a full time mechanic! :)
 

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I know all the people at the dealership here very well and they know I do all my own work as I usually talk to the service manager everytime I go to the dealer to pick up supplies. They have had my 2320 in a couple times and there has never been a question about the warranty, they always come and pickup and drop off as well free of charge and it is a 50km round trip. I say don't worry especially if you have the relationship with your dealer you say you do.
 

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I have had two issues with my 2305. Both issue were caused by improper set up by the dealer.

On the first instance the blower chute/cable was out of adjustment, and I helpedthe mechanic who came to the house get it right.

The second was the deck could not be leveled correctly no matter what I did. They took it to the dealer the second time and it turns out they had left a wrench on top of the deck and that was causing binding in the linkage and ruined another part. That was the problem the whole time and they missed that too the first time.
 

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One other thought and this is me anyway.
No one hires Mechanics any longer in fact I don't know if any really exist any more, a guy who can go out look at a vehicle spend some time check a few things then say this is it. A long gone creature.
We now have people(suits)who plug into your computer and do what it says and when it's wrong you pay either way. They're called parts changers not mechanics.
A short story to prove my point. Had a s-10 (service truck)stop running took it to a garage said needed fuel pump OK, $200.00. Within 10 min. stopped again. You need a comp. mod, $600.00 OK ten min. into my drive the same. You need the throttle body rebuilt OK $300.00 OK. Same thing I took it somewhere else told him what was done to it. He said my opinion your fuel pump is bad, I said change it. He dropped the gas tank called and said get here, the original parts changer bent the fuel line and wire tied it off so not to get gas on himself and never took it off. The second guy never charged me a penny.
Mechanic or parts changer.
 

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Local dealer told me ,they had run a ad for a mechanic for 3 mos. never did get a mechanic ..While he was running his ad ,3 of there other stores were looking for a mechanic,another JD dealer and local Kubota dealer was running an ad . He told me they could get a guy show up saying they were able to work on anything and everything. When time came to work ,they either didn't want to get dirty, or had no idea what they were doing.
The ones that had training on a diesel engine wanted twice what dealer was wanting to pay.
 

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Local dealer told me ,they had run a ad for a mechanic for 3 mos. never did get a mechanic ..While he was running his ad ,3 of there other stores were looking for a mechanic,another JD dealer and local Kubota dealer was running an ad . He told me they could get a guy show up saying they were able to work on anything and everything. When time came to work ,they either didn't want to get dirty, or had no idea what they were doing.
The ones that had training on a diesel engine wanted twice what dealer was wanting to pay.
Are these JD AG shops or the newer JD residential-flavored shops?
 
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