John Deere 3038E review (poor) - MyTractorForum.com - The Friendliest Tractor Forum and Best Place for Tractor Information
SCUT/CUT Tractor Reviews (All Brands) Let's hear the "Pro's" and "Con's" on that new machine.

Reply
 
LinkBack Thread Tools Display Modes
post #1 of 22 Old 02-12-2013, 09:29 PM Thread Starter
Senior MTF Member
 
Join Date: Dec 2008
Location: Michigan
Posts: 193
John Deere 3038E review (poor)

I am posting this information so that anyone researching a purchase of the 3038E can easily find this information.

My JD 3038e wouldn't start. After no luck trouble shooting I contacted my local JD dealer. They trouble shooted and came to the same conclusion. They had to take it into the shop, where they found that the "thermistor" was not operating. You can't just replace the thermistor and must replace the entire gauge cluster. they did so. Total bill over $600 including trailering, time and part. The part itself was over $300. I spoke to an engineer who designs gauge clusters for one of the suppliers. He told me a thermistor is basically a piece of wire that cost less than $1. he was surprised that they had to replace the entire gauge cluster to make the repair. I contacted JD Customer Service explaining that the tractor only had 73 hours on it. They informed me that in fact, the only way to repair the tractor was to replace the entire gauge cluster. Cost $308 in parts. They are sending me out a coupon for $100 that I can use towards the part. that helps a little bit. To me, it seems ludicrous that you have to buy $300 in parts to replace a $1 part. If you are looking at the JD 3038E or the JD 3032E, or any other JD product that uses this technology, I would recommend you not buy it. Just my .02.
hp246 is offline  
Sponsored Links
Advertisement
 
post #2 of 22 Old 02-13-2013, 08:44 AM
2000 Posts and climbing!!!
 
Shack's Avatar
 
Join Date: Aug 2007
Location: Flowery Branch Ga
Posts: 2,296
Re: John Deere 3038E review (poor)

sorry for you troubles. I would guess that someone decided the rate of failure was small enough it made sense to build it that way. You however, have the luck of being on the wrong side of that curve. At least they tried to do something to help you out. I can't help but wonder if there were environmental conditions that attributed to the failure. I've been an electronics technician for 20 years, and I've only come across one thermistor failure. That one failure could be linked to extremely cold and wet weather.

2011 John Deere 1026R
54D mower deck
Frontier DH1048 disc harrows
12" landpride turn plow,
40 Gallon Fimco sprayer,
KK carry all,
King Kutter XB box blade,
King Kutter XB middlebuster/subsoiler,
King Kutter cultivator
Hesston 5 ft soil pulverizer
Shack is offline  
post #3 of 22 Old 02-13-2013, 01:29 PM
Senior MTF Member
 
jd2007's Avatar
 
Join Date: Jul 2012
Location: North Carolina
Posts: 553
Barn
Re: John Deere 3038E review (poor)

With only 73 hours on it wouldn't the tractor still be under warranty?


John Deere 737, 345, GS45, & JX75

MTF Tech Exchange Articles
jd2007 is offline  
Sponsored Links
Advertisement
 
post #4 of 22 Old 02-13-2013, 01:46 PM
Retired Super Moderator - Deceased September 2015
 
SonnyT's Avatar
 
Join Date: Jan 2009
Location: Pittsburg, Kansas
Posts: 26,679
Barn
Re: John Deere 3038E review (poor)

Quote:
Originally Posted by jd2007 View Post
With only 73 hours on it wouldn't the tractor still be under warranty?
That is what I was thinking!









RIP Sonny T.
1954-2015
SonnyT is offline  
post #5 of 22 Old 02-13-2013, 05:22 PM Thread Starter
Senior MTF Member
 
Join Date: Dec 2008
Location: Michigan
Posts: 193
Re: John Deere 3038E review (poor)

Quote:
Originally Posted by jd2007 View Post
With only 73 hours on it wouldn't the tractor still be under warranty?
The tractor is 4 years old. I use it mainly to plow the drive in winter, and a bit to plant food plots. I was told it was no longer under warranty. As far as cold, water, etc. I store it in a covered unheated pole barn. In the winter, I install a home made cab that covers the gauge cluster and electronics. In the summer, I don't mess around with it in the rain. the only electronic related activity Is I put a new battery in in the fall. The battery was defective and failed after 1 month. I put another new battery in. I now wonder if the first battery failure is somehow related to this part.
hp246 is offline  
post #6 of 22 Old 02-13-2013, 10:12 PM
2000 Posts and climbing!!!
 
Shack's Avatar
 
Join Date: Aug 2007
Location: Flowery Branch Ga
Posts: 2,296
Re: John Deere 3038E review (poor)

I suppose it's possible the battery had something to do with it. Like I said before, the only thermistor I ever saw fail was in 0 degree weather and slushy snow, with an 11000 btu ac unit blowing in a 10 foot "van", many moons ago in a far away land...
I saw an odd failure today, one I had not seen before, so it shows that even with years of experience new things still come up.

2011 John Deere 1026R
54D mower deck
Frontier DH1048 disc harrows
12" landpride turn plow,
40 Gallon Fimco sprayer,
KK carry all,
King Kutter XB box blade,
King Kutter XB middlebuster/subsoiler,
King Kutter cultivator
Hesston 5 ft soil pulverizer
Shack is offline  
post #7 of 22 Old 02-25-2013, 10:56 PM
Just passing through
 
Upper5Percent's Avatar
 
Join Date: Dec 2007
Location: VT, OH & ND
Posts: 8,419
Re: John Deere 3038E review (poor)

Quote:
Originally Posted by hp246 View Post
The tractor is 4 years old. I use it mainly to plow the drive in winter, and a bit to plant food plots. I was told it was no longer under warranty. As far as cold, water, etc. I store it in a covered unheated pole barn. In the winter, I install a home made cab that covers the gauge cluster and electronics. In the summer, I don't mess around with it in the rain. the only electronic related activity Is I put a new battery in in the fall. The battery was defective and failed after 1 month. I put another new battery in. I now wonder if the first battery failure is somehow related to this part.
Just 73 hours in 4 years????
Are you taking the battery out during the NON-USE periods and trickle charging it???

Did you see any mice activity in your tractor???

"You know, farming looks mighty easy when your plow is a pencil, and you're a thousand miles from the corn field."
DWIGHT D. EISENHOWER
Address at Bradley University, Peoria, Illinois, 9/25/56
Upper5Percent is offline  
post #8 of 22 Old 02-27-2013, 10:05 AM Thread Starter
Senior MTF Member
 
Join Date: Dec 2008
Location: Michigan
Posts: 193
Re: John Deere 3038E review (poor)

Quote:
Originally Posted by Upper5Percent View Post
Just 73 hours in 4 years????
Are you taking the battery out during the NON-USE periods and trickle charging it???

Did you see any mice activity in your tractor???
Yep just 73 hours in 4 years. I use it primarily for snow removal in the winter. Never took it out of the pole barn in 2011-2012 Winter, so it got no hours. Nope, no mice related issues. Yes to the trickle charger. No to disconnecting the battery.
hp246 is offline  
post #9 of 22 Old 03-07-2013, 12:20 PM
Senior MTF Member
 
Join Date: May 2011
Location: CT
Posts: 936
Re: John Deere 3038E review (poor)

Question: A thermistor measures temperature...what was the failed thermistor measuring the temperature of? Why is there one in the gauge cluster?


Any chance your dealer may have been telling you a story to up the repair bill and thus up their profit?

Location=Oxford, CT

Equipment:
2010 Stihl BR600 backpack blower
2012 Husqvarna 562XP with 20" and 28" bars
2013 Protero PTO-PV18 collection system.
2014 Wallenstein BXM32
2015 Stihl KM130 with line trimmer and hedge trimmer.
2015 Massey Ferguson GC1720 with 2360 front snowblower and 60" drive over MMM.
Fiziksgeek is offline  
post #10 of 22 Old 03-11-2013, 12:00 PM
Proud Member of the 1K Club
 
Join Date: Jun 2010
Location: La Grande, OR
Posts: 1,263
Re: John Deere 3038E review (poor)

He has another thread that gives some more detail here:
https://www.mytractorforum.com/showthread.php?t=267958
Apparently it's something more along the lines of a resistor wire that limits the current to the fuel solenoid.
A bypass could probably be rigged using a ballast resistor block and a toggle switch to operate the FSS-

Yanmar 135D finally running again!
73 Ford LGT120 being restored here
Lawn Boy Promo 8070 and M21, C80 Gardener
Merry Tiller
No more parts mowers
4x4_Welder is offline  
post #11 of 22 Old 03-11-2013, 01:01 PM
Senior MTF Member
 
Join Date: May 2011
Location: CT
Posts: 936
Re: John Deere 3038E review (poor)

Thanks 4x4, I was unaware of that thread, but it still doesn't answer any questions.

A thermistor is a just a "special" resistor that changes resistance a lot with a small change in temperature. Read the resistance and know the temperature. I don't see how its connected with the fuel solenoid...unless the solenoid can overheat...and needs to be monitored..?

I'm pretty new to tractors, but not to thermistors!

From the other thread, It sounds as if the dealer isn't able to determine the problem, so they just said replace the whole gauge cluster. The route cause of the problem has not been found, so it cannot be attributed to the design of the tractor. In fact, at this point, what limited information we have, one could just as easily point the finger at the dealer for not providing adequate trouble shooting services.

Electrical problems can be a bear to fix in cars, so maybe they just decided it would be more cost effective to replace the gauge cluster than to track down the problem...

Doesn't add up to recommending people don't buy this tractor....at least not yet...

Location=Oxford, CT

Equipment:
2010 Stihl BR600 backpack blower
2012 Husqvarna 562XP with 20" and 28" bars
2013 Protero PTO-PV18 collection system.
2014 Wallenstein BXM32
2015 Stihl KM130 with line trimmer and hedge trimmer.
2015 Massey Ferguson GC1720 with 2360 front snowblower and 60" drive over MMM.
Fiziksgeek is offline  
post #12 of 22 Old 08-24-2014, 09:11 PM Thread Starter
Senior MTF Member
 
Join Date: Dec 2008
Location: Michigan
Posts: 193
Re: John Deere 3038E review (poor)

Revisiting my old thread and found Fiziksgeek's response. According to John Deere and the dealer, the thermistor is an integral part of the gauge cluster, therefore the entire gauge cluster has to be replaced when the thermistor fails. No one could give me a reason for the failure other than the part was defective from the factory.

My reasons for not recommending have to do with the cost of the repair. The gauge cluster itself was about $300. JD gave me about $100 towards the part. It did not include the labor or towing the tractor to the shop fr the repair. I also don't think a tractor that is kept in a pole barn should be having electronic problems when it only has 72 hours on it.

John Deere is supposed to be a premier product. But obviously, this was not well engineered. According to John Deere and the dealer there is no work around. If JD discontinues production of the part, you are basically screwed. I had two Jubilees. Over 50 years old. Don't think this tractor will be around that long.
hp246 is offline  
post #13 of 22 Old 08-25-2014, 10:08 AM
Senior MTF Member
 
Join Date: May 2011
Location: CT
Posts: 936
Re: John Deere 3038E review (poor)

Thanks for the follow up...I too had forgotten about this thread.

Thinking more about it again, thermistors are also used to measure flow...so perhaps it's related to the fuel solenoid after all. The thermistor itself is unlikely to have failed (though possible) It's most likely a wiring problem.

I can understand your frustration in having a large repair bill for a what appears to be a trivial part. I'm still not convinced that a $200 (cost to you) repair on a ~$15K tractor....after 4 years, even with low hours equates to a poor quality machine.


Quote:
Originally Posted by hp246 View Post
Revisiting my old thread and found Fiziksgeek's response. According to John Deere and the dealer, the thermistor is an integral part of the gauge cluster, therefore the entire gauge cluster has to be replaced when the thermistor fails. No one could give me a reason for the failure other than the part was defective from the factory.

My reasons for not recommending have to do with the cost of the repair. The gauge cluster itself was about $300. JD gave me about $100 towards the part. It did not include the labor or towing the tractor to the shop fr the repair. I also don't think a tractor that is kept in a pole barn should be having electronic problems when it only has 72 hours on it.

John Deere is supposed to be a premier product. But obviously, this was not well engineered. According to John Deere and the dealer there is no work around. If JD discontinues production of the part, you are basically screwed. I had two Jubilees. Over 50 years old. Don't think this tractor will be around that long.

Location=Oxford, CT

Equipment:
2010 Stihl BR600 backpack blower
2012 Husqvarna 562XP with 20" and 28" bars
2013 Protero PTO-PV18 collection system.
2014 Wallenstein BXM32
2015 Stihl KM130 with line trimmer and hedge trimmer.
2015 Massey Ferguson GC1720 with 2360 front snowblower and 60" drive over MMM.
Fiziksgeek is offline  
post #14 of 22 Old 08-25-2014, 10:36 AM
5000 Strong & Climbing
 
munderhill's Avatar
 
Join Date: Oct 2006
Location: Connecticut
Posts: 8,040
Re: John Deere 3038E review (poor)

Sorry to hear of your problems.
I see both sides and would probably be a bit aggrivated with the situation too.
A 4 year old tractor used that little should not have such and issue IMO. Easy to say we should not compare to older tractors or other makes but we all do. Of course they all will break or fail at some point and most will always be dissapointed.

My Brother has a JD3320 with many HARD hours on it (600+). Never, ever garaged, always left outside year round (Cold New Hamshire) and has never failed to start and perform it's duties. He does leave a battery tender on it in cold season, and plug block heater when realy cold. Again has NEVER not started.

Hope the repair fixes it for good and you never have another issue.

MU

munderhill is offline  
post #15 of 22 Old 08-27-2014, 10:48 PM
3K Poster!!!!
 
MF283's Avatar
 
Join Date: Oct 2009
Location: Lebanon,Tennessee
Posts: 3,205
Re: John Deere 3038E review (poor)

Are we sure JD makes the gauge cluster or is it outsourced along with the other useless junk on today's tractors?

Ronnie
MF283 is offline  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the MyTractorForum.com - The Friendliest Tractor Forum and Best Place for Tractor Information forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in











Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome