Was at my local Tractor Supply picking up some hardware when the sales girl pulled a pallet of boxes out from the back. In the mix was a Simpson 3100 psi pressure washer. She said it had arrived in damaged condition. We opened it up and one of the wheels had the inner hub broken out of it. Checked everything else and found no more damage. All the accessories were there including the oil. Packed it all up and asked the price. She said it was marked at $99.00. SOLD I said. When I got it home I unpacked it all and there were no surprises. Only the wheel was broken. First page of the directions said if you find any missing or broken items to call the 800 number. Did that and 3 days later I had a free replacement wheel at my door. I wish this kind of stuff would happen more often. Anyone else ever score a prize like this?