What is the status of Sears as a retailer? - MyTractorForum.com - The Friendliest Tractor Forum and Best Place for Tractor Information
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post #1 of 74 Old 06-29-2019, 10:44 AM Thread Starter
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What is the status of Sears as a retailer?

Sears Canada went belly-up some time ago but living near the border, I had Sears USA to go to for my OEM parts needs. Now I see the nearest Sears outlet is closing. Is this nation-wide or just local?

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post #2 of 74 Old 06-29-2019, 10:50 AM
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Re: What is the status of Sears as a retailer?


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post #3 of 74 Old 06-29-2019, 11:00 AM
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Re: What is the status of Sears as a retailer?

LOL!..now I need another cup of coffee and wipe off my monitor and keyboard..!..

Sears closed up in the town next to mine back around April,and the entire mall it was in has been sold,the few remaining stores in the mall are struggling to survive..

Lowe's has bought out the Craftsman tool line and is now selling Craftsman pressure washers and tractors--but I don't know if they will get involved selling parts for any older tractors sold by Sears or not...most likely not,as Sears Parts Direct still exists,lame as it is as far as them having any parts available..Rumors exist saying Sears will "rise from the dead" but I don't see it happening..


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post #4 of 74 Old 06-29-2019, 11:54 AM
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Re: What is the status of Sears as a retailer?

Sears Hometown Stores are very much alive. Ace Hardware is also selling Craftsman tools.
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post #5 of 74 Old 06-29-2019, 12:03 PM
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Re: What is the status of Sears as a retailer?

Sears is gone in Canada. I miss them although sourcing parts could be very frustrating. Lowe's has Craftsman lawn and garden equipment but they don't sell parts so it is the local dealer or online. There is a Husqvarna dealer 25 miles south of me and another 15 miles north but neither of them are very helpful.
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post #6 of 74 Old 06-29-2019, 09:37 PM
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Re: What is the status of Sears as a retailer?

My friend needed a non stock part. Husqvarna dealer told him that he wouldn't be doing another order until he reached the $500 level he needed. (for free shipping or discount?)
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post #7 of 74 Old 06-29-2019, 10:22 PM
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This is something I was literally just discussing with my Dad. Talking about Sears and how if you told my late grandfather that Sears and Roebuck was going out of business he'd think you were crazy.

The last I heard the current number of regular Sears stores is down in the 200s from around 400ish at the beginning of the year. I live in metro Pittsburgh which is a relatively large area and as of around 2017 or so, we had around 7 or 8 Sears stores, plus a Sears Grand, and several Sears Appliance Centers. Now there are none. I think there may be some Sears Outlet stores.

Sears sold off the Craftsman brand to Stanley Black & Decker and the quality of the hand tools is just not what it was 10 or 15 years ago. A lot of the tools have completely changed design including the ratchets and sockets. So yeah you can buy and exchange you Craftsman tools at Lowe's or Ace Hardware, but what you get likely won't be as good of quality as your old one. Blame Eddie Lampert.

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post #8 of 74 Old 06-30-2019, 07:51 AM
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Re: What is the status of Sears as a retailer?

I almost always buy parts online, but since when does Lowe's not sell parts? I haven't paid attention in a while, but I remember seeing a big sign near a service desk in the equipment area of the store claiming they could get any part for any machine???

Ace was carrying Craftsman around here for many years before the Lowe's deal started.

I will agree that tool quality has gone out the window, but that started more like 15-20 years ago. I started noticing then that replacement tools (screwdrivers, sockets, ratchets) were all redesigned to use less material than the ones I was replacing (which I'd bought around 30 years ago). The ones my dad has from 40+ years ago were even stronger than mine.

While some of Lampert's actions should probably land him in jail (morally if not technically legally), the tool quality problem existed long before he arrived to dismantle the company and line his own pockets...

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Last edited by mikeinri; 06-30-2019 at 08:39 AM.
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post #9 of 74 Old 06-30-2019, 08:26 AM
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Re: What is the status of Sears as a retailer?

Sears is gone in Pa... I would not shop there if one came back.
I never seen a store go down hill so bad in my lifetime.
At one time it was my go to store.


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post #10 of 74 Old 06-30-2019, 11:43 AM
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Re: What is the status of Sears as a retailer?

My sears just sold off all old craftsman stuff to buy the all new designed stuff


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post #11 of 74 Old 06-30-2019, 12:16 PM
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Re: What is the status of Sears as a retailer?

mikeinri our local Lowe's will not order parts, they refer customers to the local l&g shop who is hard to deal with
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post #12 of 74 Old 06-30-2019, 01:09 PM
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Quote:
Originally Posted by mikeinri View Post
I will agree that tool quality has gone out the window, but that started more like 15-20 years ago. I started noticing then that replacement tools (screwdrivers, sockets, ratchets) were all redesigned to use less material than the ones I was replacing (which I'd bought around 30 years ago). The ones my dad has from 40+ years ago were even stronger than mine.

While some of Lampert's actions should probably land him in jail (morally if not technically legally), the tool quality problem existed long before he arrived to dismantle the company and line his own pockets...

Mike
I guess maybe it has been longer than I realized. Most of my Craftsman stuff is late 70s, early 80s vintage, but I have some newer stuff as well. I too noticed the replacement tools were worse than the broken ones I was exchanging.

Lampert is just a despicable person period, regardless of whether he had a negative impact on the Craftsman brand or not.

Quote:
Originally Posted by Kbeitz View Post
Sears is gone in Pa... I would not shop there if one came back.
I never seen a store go down hill so bad in my lifetime.
At on time it was my go to store.
I'm in SW PA and I agree it was really bad towards the end. The stores themselves were run down and outdated, the shelves would be half empty and rummaged through and the customer service was just awful. I swear it took 10 minutes to check out one item even if you were paying cash and there was no one else in line. Then you would get a 5 foot long paper receipt for the one thing you bought. It was akin to pulling teeth to have to swap out a broken socket.

Joe in PA

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post #13 of 74 Old 06-30-2019, 04:18 PM
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Re: What is the status of Sears as a retailer?

Quote:
Originally Posted by RoyM View Post
mikeinri our local Lowe's will not order parts, they refer customers to the local l&g shop who is hard to deal with
Obviously, I haven't been paying attention. Then again, why would anyone drive to Lowe's to order a part, when you can do that from home and shop for the best prices?

Of course, there's the real problem, isn't it? Box stores don't take care of you, but their pricing kills the small guys who might.

Mike



TRACTORS:
2005 Craftsman GS6500 (2010 Kohler Courage): JB Jr, electric sleeve hitch
2003 Husqvarna GTH2548 (2014 Briggs Intek): Craftsman 46-inch snowblower

OTHER (NOTABLE) EQUIPMENT:
2013 Honda HS1332TAS tracked snowblower
American CLS 40TC24-200 Logsplitter (2019 Predator 301)
1997 Troy Bilt Horse PTO: tiller, chipper/shredder
Stihl Kombi KM130R: string trimmer, mini cultivator, bed edger, pole saw
Echo PB751T backpack blower
Husqvarna 350 chainsaw

RETIRED TRACTORS:
2003 Craftsman GT5000 (all used up)
2003 Craftsman DLT3000 (all burned up)
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post #14 of 74 Old 06-30-2019, 06:04 PM
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Re: What is the status of Sears as a retailer?

Quote:
Originally Posted by mikeinri View Post
Obviously, I haven't been paying attention. Then again, why would anyone drive to Lowe's to order a part, when you can do that from home and shop for the best prices?

Of course, there's the real problem, isn't it? Box stores don't take care of you, but their pricing kills the small guys who might.

Mike
I don't think Lowe's in Canada sell parts but they might in USA. Dealers in Canada struggle against box stores for equipment sales but when you need warranty work you are sol with the big box. I recall a fellow needed warranty on a unit from our canadian tire. Was told to haul miles away. He went to a local dealer who pointed out that they did service too. He traded in the non working ctc unit.
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post #15 of 74 Old 06-30-2019, 09:52 PM
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Re: What is the status of Sears as a retailer?

The future of Sears is still very much in doubt. Lampert was able to make a deal to save the company for a while, but they're still in deep trouble.

Quote:
Originally Posted by WrongDoug View Post
Sears sold off the Craftsman brand to Stanley Black & Decker and the quality of the hand tools is just not what it was 10 or 15 years ago. A lot of the tools have completely changed design including the ratchets and sockets. So yeah you can buy and exchange you Craftsman tools at Lowe's or Ace Hardware, but what you get likely won't be as good of quality as your old one. Blame Eddie Lampert.
Sears started outsourcing Craftsman tools to China several years ago. That's when the quality took a turn for the worse.

While the current poor quality of the Craftsman hand tools appeals to the Harbor Freight fans, but that won't last much longer. Stanley has broken ground on a new state-of-the-art manufacturing plant in Fort Worth which should be up and running in 2020.

For the folks that love their cheap made in china garbage, sorry. Most Craftsman mechanics tools will soon be Made in the USA again by an American company employing American citizens. You'll have to find another way to support Chinese workers.

https://www.stanleyblackanddecker.co...rt-worth-texas
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