S-240 Is A Major Disappointment - MyTractorForum.com - The Friendliest Tractor Forum and Best Place for Tractor Information
John Deere Forum John Deere Garden Tractor talk

Reply
 
LinkBack Thread Tools Display Modes
post #1 of 59 Old 05-30-2019, 12:46 PM Thread Starter
MTF Junior Poster
 
Sichuan's Avatar
 
Join Date: Mar 2015
Location: Ohio
Posts: 11
Unhappy S-240 Is A Major Disappointment

I waited decades for my first John Deere lawn tractor and after using it for 92 hours I must say that it is a huge disappointment. The S-240 ALWAYS leaves a strip of grass uncut, regardless of which brand or type of blade I use. My local John Deere dealer has informed me, after checking it two times, that there is nothing wrong with the mower, that everything is working as it should. I have to cut my grass at least two times and sometimes three to get everything cut. It doesn't matter how high the grass is. It doesn't matter that the spindles are perfectly OK and the blades are not bent or damaged in any manner. It doesn't matter that the tires have equal air pressure on both sides. It doesn't matter how fast the mower is traveling when cutting the grass. That's two or three times the gas, two or three times the wear and tear on the mower and two or three times the necessary amount of time I spend cutting the grass.

The latest set of John Deere mulching blades I bought had installation instructions that say that 42 inch mulch mowers have blades that rotate in opposite directions and to make sure that the proper blade is installed on the correct side. However, every set of blades I have bought for this mower, regardless of the brand or type and including John Deere blades, are exactly the same, with no marking to indicate direction of rotation. I don't know if my S-240 is considered to be a 42 inch "mower" or a 42 inch "mulch mower". Therefore, I don't know if the installation instructions apply to my mower.

Does anyone know if both blades on the S-240 rotate in the same direction or opposite directions? If John Deere has been selling me the wrong blades that may explain the problem with the uncut strip of grass. If not, then all I can say is that I should have bought the Cub Cadet I was looking at when I was shopping for the lawn tractor. The Craftsman, Troy-Bilt, Simplicity, Toro, Ariens and Cub Cadet lawn tractors used by my neighbors don't have this cutting problem. They cut much better than my S-240. My neighbors have to cut their lawns only once to get it right and it takes them one half or one third the time to do it.

If the John Deere dealer and/or I can't get this S-240 to cut my grass properly by the end of this year I'm going to buy a different brand of lawn tractor next spring, one that will properly cut the grass, and put this S-240 in storage and use it as an emergency backup. I'm certainly not going to sell it or give it to someone and transfer the problem to a new owner.
Sichuan is online now  
Sponsored Links
Advertisement
 
post #2 of 59 Old 05-30-2019, 01:06 PM
Senior MTF Member
 
demonspeed's Avatar
 
Join Date: Jul 2015
Location: Evans City, PA
Posts: 387
Barn
Re: S-240 Is A Major Disappointment

Unless Im mistaken, there are a couple different decks that have been used on the S240 in its relatively short time on the market. What year is the tractor? Do you have the serial number of the deck? How about the part numbers for the blades and mulch kit youve installed?

2004 John Deere GX345
48 Edge, Predtor2s & Blowout Kit|42 Thrower
Front Bumper|Halogen Kit|Carlisle Xtrac & HDFT

FOR SALE: 48" Blade 3481M/BM19415, Angle Kit BM21341, and Attach Kit BM19218 for 200/300/GT/GX series
demonspeed is offline  
post #3 of 59 Old 05-30-2019, 01:21 PM
SSG
Senior MTF Member
 
SSG's Avatar
 
Join Date: Apr 2011
Location: North Carolina
Posts: 158
Re: S-240 Is A Major Disappointment

Where is the uncut strip in relation to the deck? Have you tried leveling the deck yourself to see if that helps any?
SSG is offline  
Sponsored Links
Advertisement
 
post #4 of 59 Old 05-30-2019, 02:28 PM
Senior MTF Member
 
AOW162435's Avatar
 
Join Date: Oct 2012
Location: MD
Posts: 881
Re: S-240 Is A Major Disappointment

If youre installing blades yourself, surely you can rotate the drive belt to see in which direction the spindles are designed to rotate?

Sorry to hear of your experience - that sounds like a real headache.




Andreas


2003 John Deere x595
54c deck / 54 Quick Hitch blade / CTC loader / Warn XT30 winch / joystick conversion / QHDL / rear hydraulics
AOW162435 is online now  
Old 05-30-2019, 04:19 PM
mrmagloo
This message has been deleted by tracktortag. Reason: condescending post
post #5 of 59 Old 05-30-2019, 04:24 PM Thread Starter
MTF Junior Poster
 
Sichuan's Avatar
 
Join Date: Mar 2015
Location: Ohio
Posts: 11
Re: S-240 Is A Major Disappointment

Quote:
Originally Posted by demonspeed View Post
Unless Im mistaken, there are a couple different decks that have been used on the S240 in its relatively short time on the market. What year is the tractor? Do you have the serial number of the deck? How about the part numbers for the blades and mulch kit youve installed?
Thank you very much for your prompt reply, demonspeed. I appreciate it very much. The mower was purchased on 05/01/2015. The deck serial number is 1GXS240ELEF010444. The part nunber for the new mulching blades I just installed is AM141034. I now use just the mulch plug that inserts into the discharge chute hole but I've also used the full mulch kit where it's installed inside the deck. I have the same problem with both mulch attachments.

If I remember correctly the S-240 came with the same deck and transmission that is used for the X-300.

Last edited by Sichuan; 05-30-2019 at 04:46 PM.
Sichuan is online now  
Old 05-30-2019, 04:33 PM
Sichuan
This message has been deleted by tracktortag.
post #6 of 59 Old 05-30-2019, 04:37 PM
Senior MTF Member
 
demonspeed's Avatar
 
Join Date: Jul 2015
Location: Evans City, PA
Posts: 387
Barn
Re: S-240 Is A Major Disappointment

Quote:
Originally Posted by Sichuan View Post
Thank you very much for your prompt reply, demonspeed. I appreciate it very much. The mower was purchased on 05/01/2015. The deck serial number is 1GXS240ELEF010444. The part nunber for the new mulching blades I just installed is AM141034. I now use just the mulch plug that inserts into the discharge chute hole but I've also used the full mulch kit where it's installed inside the deck. I have the same problem with both mulch attachments.
It looks like that part number is for the bagging blades. AM141033 is the mulch blade you need.

2004 John Deere GX345
48 Edge, Predtor2s & Blowout Kit|42 Thrower
Front Bumper|Halogen Kit|Carlisle Xtrac & HDFT

FOR SALE: 48" Blade 3481M/BM19415, Angle Kit BM21341, and Attach Kit BM19218 for 200/300/GT/GX series
demonspeed is offline  
post #7 of 59 Old 05-30-2019, 04:39 PM Thread Starter
MTF Junior Poster
 
Sichuan's Avatar
 
Join Date: Mar 2015
Location: Ohio
Posts: 11
Re: S-240 Is A Major Disappointment

Quote:
Originally Posted by AOW162435 View Post
If youre installing blades yourself, surely you can rotate the drive belt to see in which direction the spindles are designed to rotate?

Sorry to hear of your experience - that sounds like a real headache.




Andreas
I just checked and both blades are turning in the same direction. What I don't understand is why my local John Deere dealer can't identify and fix the problem.
Sichuan is online now  
post #8 of 59 Old 05-30-2019, 04:44 PM Thread Starter
MTF Junior Poster
 
Sichuan's Avatar
 
Join Date: Mar 2015
Location: Ohio
Posts: 11
Re: S-240 Is A Major Disappointment

Quote:
Originally Posted by demonspeed View Post
It looks like that part number is for the bagging blades. AM141033 is the mulch blade you need.
Thank you for the reply. I probably simply put the new mulching blades in an old lift blade box. They are definitely mulching blades as they have the regular cutting blade on the lower part of the blade and the serrations on the upper part of the blade. I've used regular, lift, high lift and mulching blades on this mower and I have the same problem with each type of blade.
Sichuan is online now  
post #9 of 59 Old 05-30-2019, 04:49 PM Thread Starter
MTF Junior Poster
 
Sichuan's Avatar
 
Join Date: Mar 2015
Location: Ohio
Posts: 11
Re: S-240 Is A Major Disappointment

Quote:
Originally Posted by SSG View Post
Where is the uncut strip in relation to the deck? Have you tried leveling the deck yourself to see if that helps any?
Thank you, SSG, for the prompt reply. The uncut grass is in the center or just right of center. I have leveled the deck many times using both the John Deere leveler and a bubble level while on a level surface. The John Deere dealer has also leveled the deck and the problem remains.
Sichuan is online now  
post #10 of 59 Old 05-30-2019, 05:16 PM
5000 Strong & Climbing
 
ggsteve's Avatar
 
Join Date: Feb 2008
Location: North Central MA on the NH border
Posts: 9,110
Barn
Re: S-240 Is A Major Disappointment

If you've had it back to the dealer, did they see the strip of uncut grass? If so, what did they say about it?


2015 MTF Holiday Decoration Contest Winner
ggsteve
80 Cart
78 JD 316K 49 blower
81 JD 317 Onan 54" 4-way blade weight box 46" deck
86 JD 318 JB Sr. 3pt weight box
05 JD x585 54" deck Femco Cab Cat1 3ph Johnny Bucket Sr. w/custom frame squeezer
07 JD x748 48" deck mulch kit 14 cuft powerflow bagger 47 snow thrower Click-n-Go Cat1 3ph OTC cab
Woods box blade
12 cu. ft. poly cart, JD rear dethatcher, plug aerator, drop spreader, broadcast spreader, sweeper
integral hitch attachments: box blade, 10" bottom plow
3ph attachments: Woods 4' box blade
08 Craftsman Pro w/42" deck, Berco blade and blower, OTC cab, model 80 cart given to son
84 JD 214 w/46" deck, 43 blade and blower, model 50 cart given to SIL
<a href=https://www.mytractorforum.com/attachment.php?attachmentid=1742785&d=1469767994 target=_blank>https://www.mytractorforum.com/attac...5&d=1469767994</a>
ggsteve is offline  
post #11 of 59 Old 05-30-2019, 05:21 PM Thread Starter
MTF Junior Poster
 
Sichuan's Avatar
 
Join Date: Mar 2015
Location: Ohio
Posts: 11
Re: S-240 Is A Major Disappointment

Quote:
Originally Posted by ggsteve View Post
If you've had it back to the dealer, did they see the strip of uncut grass? If so, what did they say about it?
Thank you for the prompt reply, ggsteve. I've had it to the John Deere dealer twice and both times they told me everything is set properly and the mower is working as designed. Their only explanation is "we don't know why it's doing that". I have not shown them any pictures of the uncut grass but I will do so when I take it to them again within the next couple of weeks.

I have a four year extended warranty plan that expires 04/30/2022 and there are currently only 92 hours of use on the mower so I'll probably contact John Deere directly if the dealer still can't figure out the problem. Of course, it's been my experience that John Deere will simply redirect my query to the local John Deere dealer, which isn't going to help me solve the problem.

Last edited by Sichuan; 05-30-2019 at 05:30 PM.
Sichuan is online now  
post #12 of 59 Old 05-30-2019, 06:56 PM
Senior MTF Member
 
demonspeed's Avatar
 
Join Date: Jul 2015
Location: Evans City, PA
Posts: 387
Barn
Re: S-240 Is A Major Disappointment

How has the dealer verified it is mowing correctly? Just based on the tech saying everything is installed and leveled? Have they tried actually mowing anything with it themselves?

Any chance you could get the dealer to bring out a different S240 - or even try swapping decks for a mow to see how that may change things?

2004 John Deere GX345
48 Edge, Predtor2s & Blowout Kit|42 Thrower
Front Bumper|Halogen Kit|Carlisle Xtrac & HDFT

FOR SALE: 48" Blade 3481M/BM19415, Angle Kit BM21341, and Attach Kit BM19218 for 200/300/GT/GX series
demonspeed is offline  
post #13 of 59 Old 05-30-2019, 07:22 PM
2000 Posts and climbing!!!

 
wally2q's Avatar
 
Join Date: Mar 2005
Location: Ontario
Posts: 2,834
Re: S-240 Is A Major Disappointment

how tall is the grass when you cut it?... how wet is it?... what type of grass is it?....

Does it leave the grass uncut when going in a perfectly straight line, or are you in a turn - even a slow sweeping turn, when it happens?

Whats your mowing height?

I mow some trails in a meadow around my place, once a month, with my 2305. When I get into the 15" tall stuff, it takes me 2-3 passes as well, to get it cut nicely, and that is set to highest height - which is almost 4"... once i knock it down initially, I can set the height to my regular 2.75" and do a proper mow.
wally2q is offline  
post #14 of 59 Old 05-30-2019, 08:19 PM
Still lovin' the 322!
 
PA318Guy's Avatar
 
Join Date: Sep 2009
Location: Pennsylvania
Posts: 25,471
Barn
Re: S-240 Is A Major Disappointment

If you just bought it can you get the JD dealer to do a side by side cut with another S 240 or test another one to see if it does the same thing? I'm wondering if deck didn't come out of the factory with spindles maybe not centered properly.

Current Machine JD 322

Former Machines: JD 318, JD 216, JD 212, 1965 JD 110



My videos: www.youtube.com/user/tkelley16341

Where the Colonel got Oil instead of Chicken!!
PA318Guy is offline  
post #15 of 59 Old 05-31-2019, 12:07 AM Thread Starter
MTF Junior Poster
 
Sichuan's Avatar
 
Join Date: Mar 2015
Location: Ohio
Posts: 11
Re: S-240 Is A Major Disappointment

Quote:
Originally Posted by demonspeed View Post
How has the dealer verified it is mowing correctly? Just based on the tech saying everything is installed and leveled? Have they tried actually mowing anything with it themselves?

Any chance you could get the dealer to bring out a different S240 - or even try swapping decks for a mow to see how that may change things?
I don't know how the dealer verified that the spindles were OK and that everything was adjusted properly. I simply took their word for it. I know for a fact that I had everything adjusted properly because I'm adamant about properly maintaining any machine or other product I have. I'm almost certain the dealer won't bring out another S-240 or swap decks to determine the problem. I'm not going to badmouth the dealer but the fact of the matter is that I never really felt that I was an appreciated customer or that they were really concerned about my problem.

The S-240 was not offered for sale at the big box stores like the other JD models I looked at but I would have bought it from the JD dealer anyway. I always buy from the dealer when possible because of the better service and I don't really think it's fair to buy a machine from a big box store and then have a local dealer for that machine service it. I realize that many people will disagree with me on that point but that's the way I feel about it. Local and independent dealers for any product are being eaten alive by the big box stores. I would rather support my local dealer than a behemoth of a national company and I prefer to keep my money in the local economy.

I have only 92 hours on it and the extended warranty is good until sometime in 2022 so maybe the best thing would be to drop it off at the dealer each time I finish cutting the grass until they get sick of seeing me and do something to solve the problem. If they still can't determine the cause of the uncut strips of grass perhaps JD corporate will step in and find a cure. I doubt it, but it's a nice thought.
Sichuan is online now  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the MyTractorForum.com - The Friendliest Tractor Forum and Best Place for Tractor Information forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in











Currently Active Users Viewing This Thread: 18 (6 members and 12 guests)
Sichuan, mopar65pa, gatz, quickshot, PEIDeerefan, AOW162435



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome