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post #1 of 12 Old Yesterday, 12:51 PM Thread Starter
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Unresponsive Amazon Seller for replacement Seat

My elderly JD180 was due for a new seat about a year an a half ago. As much as i hated to spend...the one seat that had the dead-man PTO switch cut out and guaranteed to fit the mounting holes was still...$99.00 from a dealer claiming the product to be OEM.

My original seat lasted from 1988 until 2018. The new "OEM" product lasted from the first week of 2018 until about a month ago. I find it hard to believe this part is from John Deere because it used T-Nuts to mount the holding bolts from frame to the hard-shell plastic seat base.

I only found this out when I took the seat off the frame to replace the PTO switch as well as put new compression springs on the frame. When I started to mount the bolts through the top frame into the seat...one of the "connectors" had fallen back into the seat body. Enough shaking the seat and finally the connector found it's way out of the seat body...and sure enough, there was the T-Nut. To make matters worse, another T-Nut fell back into the body when I put the seat back down on the frame and started to tighten the opposite bolt into place.

I've used T-Nuts before but almost always into a flush mount on wood where the prongs could dig in in order to hold the Nut in place while threading in and tightening down the bolt. However I'm not sure how in world the manufacturers expected the T-Nuts to hold tight on a relatively moderately gauged hard shell plastic with anyone having to tighten to....loosen up for maintenance and then tighten back down again.

Didn't use a air driven anything....just a ratchet driver to snug in and tighten with a thin lock nut as the original bolts could have used an extra 1/4 inch.

Be that as it may....I questioned Amazon about a return for a defective product. The seller hasn't responded for the last couple of weeks...but honest to God, $100 for a cheaply made seat with non-permanent mounts is ridiculous. Because the seats do not come apart, there's not a way to inspect was is used to hold the bolts...and really not close enough to the PTO switch to even get your finger on the Nut to see what's it all about much less even tightened down all the way. I was able to manipulate one of the T-nuts in place with a lot of patience and use a long pair of bent needle nose pliers to hold it down while I attempted to mount a bolt...the only thing going on was the Nut spinning around and digging into the plastic.

I've been scratching my head how to fix this as it doesn't appear Amazon or the seller or going to side with me after a year. My position will always be that the T-nuts were prone to NOT last the lifetime of the seat and I can only assume the response from the seller will be "T-Nutz to You!! you're screwed."

The only thing I can see doing is a coring hole saw to cut four access holes for a finger to hold down the same T-Nuts into the groove after I coated everything around the T-Nut hole with an epoxy that will work for both materials.

However...I good to go on any thoughts along the line.

John Deere doesn't make this kind of junk...at least I'm hoping they've not lost their heads.
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Old Yesterday, 01:32 PM
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post #2 of 12 Old Yesterday, 01:48 PM
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Re: Unresponsive Amazon Seller for replacement Seat

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I've been scratching my head how to fix this as it doesn't appear Amazon or the seller or going to side with me after a year.
Sorry about your delima; doubt they will since it's been a year. Too bad it didn't fizzle out within their 30 day free return policy; they've always honored our returns plus given full credit but we call Amazon's cs directly and bypass the seller altogether. Good luck.

Last edited by rudedawg; Yesterday at 01:53 PM.
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post #3 of 12 Old Yesterday, 02:44 PM Thread Starter
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Re: Unresponsive Amazon Seller for replacement Seat

Thanks! I'll keep hammering til I nail something. I just don't recall an application like this...given the bouncing around under weight like a full loaded lawn tractor seat, that was more than the appearance from the bottom.

The year is an issue...but I've not seen a lot of nega-comments about this AMD product with the same complaint.
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post #4 of 12 Old Yesterday, 03:33 PM
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Re: Unresponsive Amazon Seller for replacement Seat

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Originally Posted by Dan Turner View Post
Thanks! I'll keep hammering til I nail something. I just don't recall an application like this...given the bouncing around under weight like a full loaded lawn tractor seat, that was more than the appearance from the bottom.

The year is an issue...but I've not seen a lot of nega-comments about this AMD product with the same complaint.
Try your bank. Perhaps under these extraordinary circumstances they will refund your money for fraud.

"I've always been crazy but it's kept me from going insane." -Waylon Jennings
And even worse, I don't care.
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post #5 of 12 Old Yesterday, 04:01 PM Thread Starter
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Re: Unresponsive Amazon Seller for replacement Seat

Good idea and worth a shot....go to the card company on file with Amazon and explain that my $100 seat...used only for a portion of the year...failed from a manufacturer defect but no one is giving me any comments.

thanks!
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post #6 of 12 Old Yesterday, 08:43 PM
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Re: Unresponsive Amazon Seller for replacement Seat

I've always used the following number for Amazon when I need to speak to someone actually located in the US: 866.216.1072



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post #7 of 12 Old Yesterday, 09:07 PM Thread Starter
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Re: Unresponsive Amazon Seller for replacement Seat

GREAT TIP!!!

I'll post my results. Thank you for this info!!

Dan Turner
Conyers, Ga
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post #8 of 12 Old Yesterday, 09:32 PM
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Re: Unresponsive Amazon Seller for replacement Seat

Two things. One, always make sure the pan is metal, not plastic and Two, you can use the shallow but wide drywall bolts to secure the seat to the spring. I had to do that with a JD I bought and it already had the plastic pan on it. The "T" nut had pulled out and my only choice was a spring loaded wall bolt as short and thick as I could find. It worked just fine but of course, the seat would not be removable but once. Remember, if you go the spring bolt route that you have to place it through the seat spring slot with a large washer BEFORE you put it into the seat pan. And last but not least, do not remove the bolt or you will lose the spring nut in the pan.
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post #9 of 12 Old Today, 10:02 AM Thread Starter
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Re: Unresponsive Amazon Seller for replacement Seat

Thanks Inspector Rudy!

I'm thinking about drilling out a couple of access holes and then working in a bolt and shoulder washer from the inside...and then thread on a threaded washer on the outside end of the bolt to hold it in place. Seated on the frame and then another washer and locking nut to snug it all down.

I thought about the hollow wall bolts but felt pretty sure that I'd have to cut the access holes anyway.

The holes won't be pretty...but a little duct tape, and they're gone.<G

Yeah...I'm going to find out why someone can away with calling this crappy knock off a JOHN DEERE product. It may fit going on for the first time....but posting it as a replacement for a 30 year old tractor when part of the reason my 180 is still honking and squawking is repairs and maintenance....I give those T-Nuts a one time attempt and then they're rolling out of the hole to the interior of the seat.

Thanks again!
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post #10 of 12 Old Today, 10:46 AM
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Re: Unresponsive Amazon Seller for replacement Seat

There is such a thing as a rivet nut like here: https://www.mcmaster.com/standard-rivet-nuts
Depends on how big the hole is.

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post #11 of 12 Old Today, 11:02 AM Thread Starter
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Re: Unresponsive Amazon Seller for replacement Seat

Thanks RT!!

I don't think I've heard of a rivet nut...but if the hole that's already there works to seat it and the flange...we'd be good to GO!! I'll be looking at that possibility shortly when I crank up today to level out the yard.

Good idea!!
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post #12 of 12 Old Today, 11:10 AM
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Re: Unresponsive Amazon Seller for replacement Seat

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Originally Posted by RT3360 View Post
There is such a thing as a rivet nut like here: https://www.mcmaster.com/standard-rivet-nuts
Depends on how big the hole is.
I always wondered what they were called. That's how the tailgate cap is attached on my GMC Sierra.

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