Originally Posted by littletractorguy
So, the first thing we need to check is whether you are getting email notifications of other people's replies to your posts when you're not logged in. If I recall correctly, the forum software does check whether you are logged in at the time a new reply is posted, and if so it does not send you a notification.
I leave web browsers running 24x7 on several machines at home & work, and I'm pretty sure one or more of those browsers have open tabs on the MTF site. Are you saying that I can't get email notifications unless I kill off all my MTF tabs? I've been using & administering forums longer than I care to admit, and this is the first time I've heard of that functionality. Is it possible to turn it off in the settings so that I get emails regardless of my login status?
The threads in question are listed under "Subscribed Threads" in my profile.
The next step is the pretty standard one, of checking your spam filters on your local machine to see if the notifications are actually being filtered out as spam.
I check my spam folders frequently, and nothing from MTF has fallen there.
If the problem is still not resolved, it is quite possible that your email provider has black-listed VerticalScopes' outgoing mail servers as potential spammers. This is a significant problem for MTF, as, since we have so many members setting up so many immediate email notifications and generating so much outgoing e-mail, internet/email providers often cannot differentiate VerticalScopes' servers from spammers. This is something that is often difficult to resolve, as it is difficult to contact an email service provider and convince them that you/we are not spammers.
That is unfortunate. :-(
DisclaimerI did notice, however, looking at your home page and doing a bit of digging, that you may have a very specific email provider (i.e., yourself), and you're likely up to speed on many of the previous steps I've suggested. If that is indeed the case, yours is certainly a case where we will want to engage our MTF Support staff very closely; it may provide them a unique opportunity to have controlled access to both sides of the email equation for troubleshooting.
:-) I used to run my own mail server. It was very nice to have that level of inspection available, but it left my home Internet connection as a very vulnerable weak link.
Now, after moving out into the sticks, my Internet connection is no longer reliable enough to support that. I currently have *@jedi.com redirected to my domain registrar's servers, where it passes through a very loose SpamAssassin install (unceremoniously deleting only the most obvious of spam, which is still 75% of the email I get). After that, it gets redirected to an unpublished gmail account, where it's subjected to Google's built-in filtering and stored for my viewing pleasure. The first wave of filtering isn't logged anywhere, but Gmail quarantines every questionable message into my spam folder, and I check that religiously. My personal gmail filters don't mention either of the aforementioned MTF domains. I don't run any filtering on my mail reading software, because I read from so many different machines.
I'd be happy to help track down the problem, although it sounds to me like the open browser tabs may be the most likely culprit.