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Old 08-08-2005, 01:38 PM   post #1 of 25
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Default Any appliance repair types out there?

It appears that I am in the market for a new dishwasher.

Our old Whirlpool (which was in the house in 1999 when we bought it) began flaking out about 6 months ago. The buttons on the panel are all electronic, and the only button we ever used ("Normal" setting) started requiring multiple presses to start washing. Now it's dead.

I tore it apart (cause I'm a guy, that's why!) and here's what I found (http://www.peachnetwork.com/troubleshooting ).

The offending part runs $140+. That's a tough sell when new dishwashers start at $170.

I've had one person (a novice repairman) tell me to stick with the Whirlpool brands (Whirlpool, Roper, Estate, Inglis) as opposed to the GE brands (GE, Americana, Hotpoint) based on the percentage of calls he's been on, but he's only one person.

We don't need a feature-packed unit. We do "normal"... no china or pots and pans settings for us. I'm leaning toward the electromechanical controls to get away from the possibility of similar failures.

Anyway, any of you folks have any experience?

Any word you can give me would be appreciated.
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Old 08-08-2005, 02:18 PM   post #2 of 25
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Default Re: Any appliance repair types out there?

i know nothing about repairing.. but id like to think you should get more than 6 years out of a big ticket appliance?

when we built here i got the best kitchenaid dishwasher i could find... Why? my mother had one for 25 years and it never broke down... so i figured it was the way to go... its going on 7 years and no problems at all so far..

the next year her dishwasher finally broke, she went out and bought a kenmore for about 250$ less than id spent... to be honest, i like hers better...


But 6 years is not long enough for an appliance IMO
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Old 08-08-2005, 02:27 PM   post #3 of 25
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Default Re: Any appliance repair types out there?

s_j FWIW You can't buy, based on past performance of "old" units. Just too many changes in the market these days. Basiclly, it's just take a chance with about all items now. ;( As for Steves unit...was that a new unit in a new house?? Or...an old unit, in a resale home?
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Old 08-08-2005, 02:32 PM   post #4 of 25
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Default Re: Any appliance repair types out there?

i know nothing about repairing.. at least your honest SJ ROF ROF
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Old 08-08-2005, 03:14 PM   post #5 of 25
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Default Re: Any appliance repair types out there?

My dish washer is named Beverly (daughter) and until she graduates school, and gets her own place, that is one of her household chores.
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Old 08-08-2005, 03:16 PM   post #6 of 25
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Default Re: Any appliance repair types out there?

Do you know why the bride wears white? So the new dishwasher will match the stove! ROF ROF
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ALWAYS remember to remove the spark plug wire from the plug before sticking your hand in the machine!!!! The fingers you save could be your own.
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Old 08-08-2005, 03:17 PM   post #7 of 25
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Default Re: Any appliance repair types out there?

Quote:
Originally Posted by jim235
s_j FWIW You can't buy, based on past performance of "old" units. Just too many changes in the market these days. Basiclly, it's just take a chance with about all items now. ;( As for Steves unit...was that a new unit in a new house?? Or...an old unit, in a resale home?
Regards...Jim
It was a 1994/96 era unit in that was installed in a home we bought in 1999. The previous owners sold their souls to the company store at the power company and put in a new Whirlpool Fridge, Range, Oven and Dishwasher in when they were remodeling a couple of years prior.

This was probably a $450.00 dishwasher new.
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Old 08-08-2005, 03:23 PM   post #8 of 25
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Default Re: Any appliance repair types out there?

Steve... I admire you for tearing into the DW. I do all of my own appliance repair. I have all Maytag appliances. The oldest are my washer and dryer pair bought new in 1987. For the most part they have been trouble free, requiring minor replacement parts, general maintenance items.

If I were you, I would replace any cheap easily attainable electronic parts you might suspect are bad, and if that fails and the rest of the DW is in good shape I would try to find the control module at a lesser price somewhere.

Some good resources I use...

http://www.cheapapplianceparts.com

http://www.fixitnow.com/

http://www.repairclinic.com/

Good luck, Keep us informed!
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Old 08-08-2005, 04:52 PM   post #9 of 25
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Default Re: Any appliance repair types out there?

Quote:
Originally Posted by mbkerk
Steve... I admire you for tearing into the DW. I do all of my own appliance repair. I have all Maytag appliances. The oldest are my washer and dryer pair bought new in 1987. For the most part they have been trouble free, requiring minor replacement parts, general maintenance items.

If I were you, I would replace any cheap easily attainable electronic parts you might suspect are bad, and if that fails and the rest of the DW is in good shape I would try to find the control module at a lesser price somewhere.

Some good resources I use...

http://www.cheapapplianceparts.com

http://www.fixitnow.com/

http://www.repairclinic.com/

Good luck, Keep us informed!
I like the RepairClinic. They've got a "Parts Detective" that'll help you troubleshoot the issues and they've got good parts availability. I've not done a lot of price comparison, but I have compared thier prices to Sears (for Kenmore appliances) and RepairClinic was considerably less...

HTH
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Old 08-08-2005, 05:44 PM   post #10 of 25
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Default Re: Any appliance repair types out there?

My GE electronic control dishwasher started acting weird after 3 years, touch controls did nothing .. except flash .. I opened the front and saw that moisture was getting in the control panel .. I used a hair drier .. and hit everything for about 20 mins ... put it back together .. and it has not missed a beat since ...

I should have bought the good old push button type .. but no .. we had to have the " GE PROFILE " one with 2050 different setting on it .. and all the fancy LED lights ... I have not ONCE seen anything more then the NORMAL cycle used ..

May be worth a dry to hit with the hair drier ?? Better then new parts ,, that may not be needed

Goodluck .. let us know how you make out
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Old 08-08-2005, 05:58 PM   post #11 of 25
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Default Re: Any appliance repair types out there?

Steve how good are you with electronic's repair? Got a multimeter?

My first guess is the problem is with the keypad pcb. These are typ very cheap qlty and switch contacts fail within a few yrs.

If you have a meter and know how to use, I would check for continuity between each of the switches when actuated. Should be very few ohms resistance. You might find the switch in question is not making contact when actuated. from the pics it's hard to tell what kind of tech is being used for the switches. If it is the switch you might be able to make repairs to get it working again. I've had good luck repairing membrane switch with conductive rubber contacts.

I'm not sure which component you are referenceing as VR1 but in the last pic the large white blocky object is a power resister. Likely at least a 5 watt in size. The pcb could get heat damaged from close proximety to the resister but wouldn't think this is source of your problem.

Another source of a fx is to check the yellow pages and see if there is a used appliance shop in the area and they might have a servicable part at not too may $$$

Hate to spend the big bucks for a part that cost nearly half the price of a new unit. Good luck.
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Old 08-08-2005, 07:52 PM   post #12 of 25
 
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Default Re: Any appliance repair types out there?

A different view point for your consideration!

"Our old Whirlpool (which was in the house in 1999 when we bought it)
And The offending part runs $140+. That's a tough sell when new dishwashers start at $170.

Admiting and noting that it is now six years old ++ (we dont know) based on your post it would cost you at a minumum of $00.06 cents a day to repair it or if a new one at $450.00 for an averageg life span for six to seven years at $00.17 cents per day!!

I bought a new one and 0ne month later I had to wire the timer housing closed (solid) with aviation safety wire and has worked perfectly ever since!! So much for the warranty!! IT was just much eaiser for me to do it then the villiage Fellow!!

I'd buy a new one and carry on from that point!!
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Old 08-09-2005, 05:56 AM   post #13 of 25
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Default Re: Any appliance repair types out there?

A few things...

Dont fix the old dishwasher. For the price difference its not worth it. Pluss the new ones are SOOOO much quiter. I have a Fridgerair in my new house, and wile it is not entry level, it is in noway top of the line. When its running you cant eaven hear it unless the house is dead quite, and how often does that happan.


As for repairing other stuff.

The web sites are good for walking you through repairs, but one thing I have lucked into is a place localy that sells parts, and has been in the biz for years. He will help us buy telling us what goes bad a lot, and make sure we get the right parts, and also any stuff we may also need. He has been a god send, and I have repaired many a washer, and dryer with his help.
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Old 08-09-2005, 07:33 AM   post #14 of 25
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Default Re: Any appliance repair types out there?

We have a Maytag Plus II all electronic d/w and the touch screen has been replaced 4 times under warranty. When I asked if this was normal on the 4th replacement, the techie said "no" as I watched him install a new insulated exhaust diverter that insulated the control panel from the steam and moisture. 5 years later we have had no failures, although the touch screen shows some moisture under the LED's.

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Old 08-09-2005, 10:08 AM   post #15 of 25
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Default Re: Any appliance repair types out there?

Quote:
Originally Posted by mbkerk
If I were you, I would replace any cheap easily attainable electronic parts you might suspect are bad, and if that fails and the rest of the DW is in good shape I would try to find the control module at a lesser price somewhere.
I found out that the fuse on the electronic control is definitely bad. The resistor on the control module that I suspect is supposed to have a resistance of 935 ohms. I don't know exactly how to read the ohmmeter portion of my VOM, but on the 2K setting, it reads .908.



I can get the fuse and harness from Repairclinic.com for about $12 plus shipping.

I can also get a new controller from an e-bayer of $95, but the seller is one of those guys who won't take the part back if it's not defective.

I found a used electronic controller from affordableappliance.com for $70 and the owner is the one who told me to look at the fuse. I couldn't even tell it was a fuse until he told me where it was. He's also the one that gave me the details on the resistor.

The guy from Repairclinic.com (which I typically love) didn't mention the fuse as a possibility when I posted my question. Neither did the e-bayer.

The fact that affordableappliance.com's guy is willing to make the smaller (fuse) sale in the interest of making the customer happier long-term goes a long way with me.

The two new prices he's quoted me so far are in line with Repairclinic.

My gut instinct is that the resistor failed and that's what caused the thermal fuse to blow. I'm waiting for confirmation on my reading of the VOM to make my decision.
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